Shipping & Return Policy
Domestic Shipping & Handling Policy
Where Does Shoe Warehouse Naples Deliver?
What are the shipping and Handling costs?
We always aim to make sure our customers love our products. Given our products are high-end and often made-to-order, we are unable to provide refunds for online or in-store orders.
We do offer store credit and exchange options if your order is returned within 30 days of purchasing, with a receipt. Products must be unworn, unaltered, and undamaged. Items must be in their original packaging and in the exact condition in which they were received. A receipt is required for exchanges or store credit.
The original charge for shipping is non-refundable.
Exchanges are not guaranteed as products can be in high demand or out of stock.
No refunds, returns, or exchanges on made-to-order or sale items. If you have an extenuating circumstance, please feel free to visit our contact page and email us directly to discuss your concern.